Anderson, Indiana
Customer Service Representative
Job Description
Our company is growing, and we must add to our fantastic team! Best Way is proud to be a family-owned, fully integrated waste management company that values its employees. We are currently seeking a Customer Service Representative for the Anderson, Indiana, location. Paid on-the-job training will ensure you are ready to be the best in service. We offer competitive pay and excellent benefits package; join our family today!
Duties & Responsibilities
- ● Manage large amounts of incoming phone and web inquiries
- ● Generate sales leads
- ● Identify and assess customers’ needs to achieve satisfaction
- ● Build relationships and trust with customers
- ● Provide accurate and complete information
- ● Handle customer complaints, and provide appropriate solutions and alternatives.
- ● Keep records of customer interactions, process customer accounts, and file documents
- ● Follow communication procedures, guidelines, and company policies
- ● Go the extra mile; we are the best in service!
Skills & Requirements
- ● Excellent communication skills
- ● Ability to multi-task, prioritize, and manage time effectively
- ● High School diploma or GED
- ● Pass Drug Screening
Benefits
- ● Medical Insurance
- ● Paid Time Off
- ● Dental Insurance
- ● Vision Insurance
- ● 401(K)
- ● On the Job Training
- ● Employee Discounts
- ● Life Insurance
About Us
Best Way Disposal is proud to be a family owned company that specializes in the collection and transportation of commercial, industrial, construction, and demolition waste.